Hi ~LINK_FILENAME.FORENAME~,
Hi,
This year, our Black Friday deals are bigger and better than ever. And as your current broadband contract is due to end on <date>, it's a great time to renew your contract early.
Recontract your broadband and get a FREE upgrade to Halo 1 with Fibre 100 for 24 months. CPI changes apply.
Recontract your broadband and upgrade to Halo 2 for an extra £3 a month. CPI changes apply.
Recontract your current broadband package paying the same as what you're paying today. CPI changes apply.
Recontract your broadband and get a FREE upgrade to Halo 1 for 24 months. CPI changes apply.
Recontract your broadband and upgrade to Halo 1 for £ 54.99 a month. CPI changes apply.
Plus, as an extra treat, we'll give you a free Ring Video Doorbell worth £89 when you renew your broadband by 2 December 2019. So you can keep an eye on who's at the door, wherever you are. |
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Say hello to Halo
Halo gives you ultra-reliable, unlimited broadband and more from your mobile and home phone. It comes with a promise to keep you connected and never increase your price at the end of your contract. Plus, you'll get double the data on the mobiles you have with us.
FIBRE 100 is made for streaming, gaming and downloading in 4K at ultrafast speeds – on lots of devices at once. |
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Say hello to Halo
Halo gives you ultra-reliable, unlimited broadband and more from your mobile and home phone. It comes with a promise to keep you connected and never increase your price at the end of your contract. Plus, you'll get double the data on the mobiles you have with us. We'll also come to your home and give you the help you need with our Home Tech Expert. |
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Say hello to Halo
Halo gives you ultra-reliable, unlimited broadband and more from your mobile and home phone. It comes with a promise to keep you connected and never increase your price at the end of your contract. Plus, you'll get double the data on the mobiles you have with us. |
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Terms and conditions
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling off period. While stocks last. Terms apply. 30-day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Free Halo 1 upgrade: Available to existing BT Broadband customers re-contracting for 24 months.
Halo: Offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms
Halo 1 with Fibre 100: You'll need to sign up for 24 months. Includes a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms Broadband Backup, Mobile Data Boost and Fastest 4G Speed apply to BT mobile plans on the same billing account as your Halo broadband.
Keep Connected Promise: See bt.com/halo/terms You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/halo/terms for more information.
Double Data: Applied to all BT Mobile plans at the same address as your Halo Broadband.
5G on BT: Only available to Halo customers. You will need a 5G handset, plan and coverage to access 5G. See bt.com/legalstuff
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Halo: offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms.
Superfast Fibre Halo 2: Prices and terms subject to change during the contract term. 80% UK availability. For new and existing BT Broadband customers that sign up for 24 months. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification.
Halo 2: Halo 2 is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms
Keep Connected Promise: See bt.com/halo/terms You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/halo/terms for more information.
Double Data: Applied to all BT Mobile plans at the same address as your Halo Broadband.
5G on BT: Only available to Halo customers. You will need a 5G handset, plan and coverage to access 5G. See bt.com/legalstuff
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Payment by Direct Debit. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Halo: Offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms
Superfast Fibre Halo 1: Prices and terms subject to change during the contract term. 80% UK availability. For new and existing BT Broadband customers that sign up for 24 months. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification.
Halo 1: Halo 1 is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Halo: Offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms
Superfast Fibre Halo 2: Prices and terms subject to change during the contract term. 80% UK availability. For new and existing BT Broadband customers that sign up for 24 months. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification.
Halo 2: Halo 2 is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms
Keep Connected Promise: See bt.com/halo/terms You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/halo/terms for more information.
Double Data: Applied to all BT Mobile plans at the same address as your Halo Broadband.
5G on BT: Only available to Halo customers. You will need a 5G handset, plan and coverage to access 5G. See bt.com/legalstuff
Available by invitation only to existing BT Broadband customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Broadband unlimited: Prices and terms subject to change during the contract term. 24-month contract. From month 25, your monthly price will increase by £8. Includes a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Compatible line required otherwise £49.99 connection charge may apply. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification. Terms apply.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Superfast Fibre: 91% coverage across the UK. Average 36Mbps: Based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Check your speed here. 24-month contract. From month 25, your monthly price will increase by £8. Payment by Direct Debit. Compatible line required otherwise £49.99 connection charge may apply. If you leave in the first year, we'll charge you up to £65 towards the cost of your new BT Smart Hub. Terms apply.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Superfast Fibre: 91% coverage across the UK. Average 36Mbps: Based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Check your speed here. 24-month contract. From month 25, your monthly price will increase by £8. Payment by Direct Debit. Compatible line required otherwise £49.99 connection charge may apply. If you leave in the first year, we'll charge you up to £65 towards the cost of your new BT Smart Hub. Terms apply.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Superfast Fibre: 91% coverage across the UK. Average 36Mbps: Based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Check your speed here. 24-month contract. From month 25, your monthly price will increase by £8. Payment by Direct Debit. Compatible line required otherwise £49.99 connection charge may apply. If you leave in the first year, we'll charge you up to £65 towards the cost of your new BT Smart Hub. Terms apply.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Superfast Fibre: 91% coverage across the UK. Average 36Mbps: Based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Check your speed here. 24-month contract. From month 25, your monthly price will increase by £8. Payment by Direct Debit. Compatible line required otherwise £49.99 connection charge may apply. If you leave in the first year, we'll charge you up to £65 towards the cost of your new BT Smart Hub. Terms apply.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
RING Video Doorbell: Offer ends ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Free Halo 1 upgrade: Available to existing BT Broadband customers re-contracting for 24 months.
Halo: Offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms.
Superfast Fibre Halo 1: Prices and terms subject to change during the contract term. 80% UK availability. For new and existing BT Broadband customers that sign up for 24 months. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification.
Halo 1: Halo 1 is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms.
Keep Connected Promise: See bt.com/halo/terms. You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/halo/terms for more information.
Double Data: Applied to all BT Mobile plans at the same address as your Halo Broadband.
5G on BT: Only available to Halo customers. You will need a 5G handset, plan and coverage to access 5G. See bt.com/legalstuff.
Available by invitation only to existing BT Fibre customers. You'll need to re-contract your broadband for 24 months. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
Free Halo 1 upgrade: Available to existing BT Broadband customers re-contracting for 24 months.
Halo: Offers Our Price Promise, a Keep Connected Promise, Fastest 4G speed and double data (or more subject to offer) on your BT Mobile plan. 5G and No Limits Plan available with selected mobile plans. See bt.com/halo/terms.
Superfast Fibre Halo 1: Prices and terms subject to change during the contract term. 80% UK availability. For new and existing BT Broadband customers that sign up for 24 months. Includes Unlimited Weekend Calls, BT Virus Protect, 1000GB Cloud and a BT Home Hub (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. BT Virus Protect works on compatible PC/MACs.
BT Cloud: You need to activate the service yourself. This service will be stopped and your back-up files deleted if you don't use it for 90 days. Subject to availability, minimum line speed and computer specification.
Halo 1: Halo 1 is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms.
RING Video Doorbell: Offer ends 02.12.2019 (23:59). Available to existing customers only who re-contract their broadband for 24 months by choosing one of the selected broadband Black Friday deals. We'll send your Ring Video Doorbell after your 14-day cooling-off period. While stocks last. Terms apply. 30 day free Ring Protect trial is included. After 30 days subscription charges may apply, please click here for full details.
Keep Connected Promise: See bt.com/halo/terms. You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/halo/terms for more information.
Double Data: Applied to all BT Mobile plans at the same address as your Halo Broadband.
5G on BT: Only available to Halo customers. You will need a 5G handset, plan and coverage to access 5G. See bt.com/legalstuff.
All information and prices were correct at time of printing, November 2019. Subject to availability. Terms apply.
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