| Upgrade this January to |
| <Halo 2> |
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| £XX.XX |
| <a month><extra a month> |
24-month contract.
CPI changes apply.
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| Upgrade this January to |
| <Halo 2 with Complete Wi-Fi> |
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| £XX.XX |
| <a month><extra a month> |
24-month contract.
CPI changes apply.
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| Get complete reassurance with Halo |
| Halo 2 is our new product that gives you unbelievable service, in and out of the home: |
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Home Tech Experts
Our experts will come to you at home (with 2 hour appointment slots, 7 days a week). |
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Keep Connected Promise
Broadband fault or moving home? We'll send you a 4G Mini Hub so you can stay online. |
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Our Price Promise
Your bill won't suddenly go up when your contract ends, and you'll never pay more than a new customer. |
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<Double Mobile Data
Every month, we'll double your mobile data on all mobile plans you have with us.> |
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| Complete Wi-Fi is included |
| As part of your upgrade we'll also include Complete Wi-Fi. It uses clever Wi-Fi Discs to extend your Smart Hub's signal – so you can enjoy a strong signal in every room, backed by a guarantee you won't get from any other provider. |
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By invitation only to new BT <Halo 2 with Superfast Fibre> customers. Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
<Halo 2 with Superfast Fibre: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Home Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
<Halo 2 with Superfast Fibre and Complete Wi-Fi: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
<Halo 2 with Fibre 100: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
<Halo 2 with Fibre 250: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
<Halo 2 with Fibre 100 and Complete Wi-Fi: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
<Halo 2 with Fibre 250 and Complete Wi-Fi: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/terms for further information.>
Keep Connected Promise: You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/prices for more information.
Double Data: Applies to all BT mobile plans at the same address as your Halo broadband.
<Complete Wi-Fi Guarantee: We'll send you up to two more discs to ensure a strong signal in every room of your home. If you still can't get a strong signal we'll give you a one-off credit of £20 off your next BT bill. Guarantee only applies when your Smart Hub 2 is connected to the internet and does not cover broadband faults. For full terms see bt.com/legalstuff>
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© British Telecommunications plc 2020. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).
All this information was correct on the date we sent this email.
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