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| FREE |
| Exclusive upgrade |
24-month contract.
CPI changes apply.
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| Upgrade this January to |
| <Halo 1 with Fibre 100> |
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| £XX.XX |
| <a month><extra a month> |
24-month contract.
CPI changes apply.
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| Upgrade this January to |
| <Halo 2 with Fibre 100> |
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| £XX.XX |
| <a month><extra a month> |
24-month contract.
CPI changes apply.
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| 14x faster than the UK's standard average broadband |
| Upgrade today to enjoy our best ever online gaming experience and stream your favourite shows in 4K faster – on more of your devices. Plus, all of these exclusive benefits: |
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100Mbps Speed Guarantee
Claim £20 back if your speed drops below 100Mbps. |
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<Home Tech Experts
Our experts will come to you at home (with 2 hour appointment slots, 7 days a week).> |
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Keep Connected Promise
Broadband fault or moving home? We'll send you a 4G Mini Hub so you can stay online. |
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Our Price Promise
Your bill won't suddenly go up when your contract ends, and you'll never pay more than a new customer. |
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<Double Mobile Data
Every month, we'll double your mobile data on all mobile plans you have with us.> |
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| <Your home will need a survey before we can install ultrafast broadband. Openreach will carry this out for BT†> |
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| Experience more with Halo 2 |
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| Halo 2 gives you everything from Halo 1. Plus, our next generation Smart Hub 2 and Home Tech Experts who will come to your home 7 days a week. Additional cost applies. |
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By invitation only to new BT <Halo 1 with Superfast Fibre> customers. <Prices and terms subject to change during the contract term.> Our calling plans have changed so when you upgrade we'll recommend one of our new plans for you based on the type of calls you make at the moment.
Each year from March 2020, the price of your broadband and landline plan and most of our other prices will increase by the Consumer Price Index rate of inflation published in January that year. This includes call charges, features and plans. Other terms, prices and products, might also change during your contract. See bt.com/prices for details.
<Halo 1 with Fibre 100 upgrade: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms for further information.>
<Halo 2 with Fibre 100: You'll need to re-contract your broadband for 24 months. Includes a BT Smart Home Hub 2 (unless BT has already provided you with one). If you leave in the first year, we'll charge you up to £65 towards the cost of your new Hub. Payment by Direct Debit. Halo is linked to the broadband product you're on – if you cancel or move to a broadband product that is not part of Halo, you will lose your benefits. Terms apply, see bt.com/halo/terms for further information.>
<†Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home. To do this they may need access to your property. If they do we'll contact you to arrange a suitable time. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. If you don't want to proceed with your upgrade based on this, you will be able to cancel your order and no charges will be applied to your account.>
100Mbps Speed Guarantee: Up to four claims per year. We guarantee the speed to your Hub. Check your speed at bt.com/fasterspeeds or by calling 0800 800 150. Excludes outages, connection faults and home wiring outside of BT's control. You'll receive a £20 prepaid BT Reward Card within 30 days of a successful claim. Activate within 90 days.
14x Faster: 14x faster than the UK's average standard broadband speed of 10.4Mbps at peak time, 8-10pm, (Ofcom UK Home Broadband Performance Report, May 2019). Check your speed using the My BT app at bt.com/fasterspeeds or by calling 0800 800 150. Excludes outages, connection faults and home wiring outside of BT's control. Not all lines can support this service, call today to see if you are eligible.
Keep Connected Promise: You'll need to contact us to report the fault or home move. Mobile network coverage required. Applies for the duration of your fault or home move only.
Our Price Promise: You'll keep the same monthly price, when your contract ends. This doesn't include any changes as a result of annual percentage increase in the Consumer Price Index (CPI) rate of inflation. See bt.com/prices for more information.
Double Data: Applies to all BT mobile plans at the same address as your Halo broadband.
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© British Telecommunications plc 2020. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).
All this information was correct on the date we sent this email.
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